Solved: Not working 2 ram slots

Please explain SPD Not Detected ram not detected in slot 2 slot of ram but builtin or ram from company is still responding at any slot but not the new one ram is plz guide me in this ram slot 13 or 24 If your RAM is not detected by iCUE and restarting your PC does not resolve this issue, the problem might be because of a software conflict If you run

ramses book slot If one of the slots fails you'll have to replace the whole motherboard or use the laptop with only one working slot Buying a new motherboard